Returns

Returns from MyAvastars.com will only be accepted within 30 days of purchase. Returned items must be new, unassembled, and unused in their original packaging.

Refunds are only issued for the purchase price of the item(s) returned and any applicable sales tax in the original form of payment used to purchase the item. The customer is responsible for any return shipping charges. Shipping charges for both delivery and returns are not refundable including item(s) purchased on Free Shipping offers and or in item(s) where a delivery is refused.

Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund on the original form of payment they used to make the purchase. All sales are final on pre-orders.

Return the item(s) using the carrier of your choice with a tracking service. Be sure to include your order number on the return label. Please allow 30 days for your refund to process.

Return Address:
WowWee Group Ltd.
5845 Camino de La Costa
La Jolla, CA 92037
Order#

If you have questions please contact us by e‑mail at

customersupport@wowwee.com